Customer Support Team Lead Jobs in Ipoh

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Taiwanese-Speaking Customer Support Penang Penang Malaysia Full-time MonFri: 9:0022:00 Weekends: 9:0018:00 Looking for a stable role with an international company This is a great opportunity for Taiwanese speakers to grow their career in customer support. Your Responsibilities: Handle custo...

Supporting training coordination including scheduling preparing materials and updating training records/database.Assisting in employee engagement activities such as event planning logistics coordination and on site 2026 planned 13 engagement activities and 8 CSR Health You activities.Handling new...

DescriptionDescription for Internal Candidates JOB RESPONSIBILITIES:Responsible for overall equipment uptime in Front of Line machines & fixturesWilling to work overtime when there is need to support operation or short of manpowerResponsible for spare parts tracking replenishment updateWork closel...