Customer Experience (CX) Jobs in Malaysia

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim...

Provide optimal customer experience and maintain high standards of service quality across multiple channels including email social media and WhatsApp.Strengthen brand engagement by understanding customer needs and fostering closer relationships between the brand and customers.Accurately handle custo...

Location: Kuala Lumpur MalaysiaRole: Customer Experience Operations (CX Ops)Department: Customer Experience (CX)Mode: Full-time roleAbout Founded in Hong Kong in early 2017 is an AI-powered business messaging platform that helps companies manage customer conversations across chat calls and email a...

Responds to live chats professionally and answer customers enquiries.Able to support and understand the operation to resolve customer issue and promote good customer experience.Handle customer complaints to provide appropriate solutions and alternatives within the time limits; follow up to ensure re...

We SummitNext Technologies Sdn. Bhd. are a BPO and Technology Solutions provider located in Selangor where innovation meets excellence. As we continue to expand we are seeking a highly organised and detail-oriented Customer Experience Specialist to join our team servicing one of the largest names in...

Role Summary:This role is pivotal in driving sales process governance performance reporting and revenue integrity for Experian ANZ. Youll partner with sales finance and operations teams to optimize systems ensure compliance and deliver actionable insights that support commercial success. What youll...

Responsibilities of the Role:Represent the client professionally in all communications with customers whether through phone email chat walk-ins or social media ensuring clarity professionalism and a positive experience.Provide timely responses to customer comments complaints and inquiries ensuring i...

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim...

About ProtoProto is bringing secure AI to everyone. We specialise in local languages and end-to-end AI workflows for complex usecases such as anti-scam centres institutional knowledge advisors and patient experiences. These deployments require on-premise architectures networks of AI agents and custo...