Complex Cases Jobs in Malaysia

DescriptionThis is a multi-functional role taking care of diverse engineering needs to craft solutions and to deploy them worldwide. This role requires daily interaction with NI customers NI Alliance Partners NI sales and NI Engineering Teams.In This Role Your Responsibilities Will Be:The roles will...

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.When you join the Global Mobility team youll join a fast-paced dynamic tea...

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.When you join the Global Mobility team youll join a fast-paced dynamic tea...

Job Overview We are seeking enthusiastic and customer-oriented individuals to join our team as Customer Service this role you will handle customer inquiries via calls chats and emails and provide accurate information regarding mobile services. Fresh graduates with strong communication skills are en...

Role OverviewThe Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently supporting product and service usage and maintaining strong customer relationship...

Get to Know the TeamThe Grab Support (GS) team plays an important role in delivering exceptional customer support and solutions to our in-country teams across multiple verticals. From unraveling complex use cases to creating delightful customer experiences our mission is to strive beyond expectation...

Customer Service Management Handle customer inquiries via WhatsApp email phone social media and marketplace platforms.Set and maintain service standards for response time resolution and customer communication.Resolve complex cases including refunds returns chargebacks delivery delays and product iss...

DescriptionRole SummaryA Tier 1 HR Services Delivery Specialist role is the first point of contact for all colleague inquiries focusing on delivering standardized efficient and consistent HR service that is being provided in the Delivery center. The Tier 1 roles thrive in a high-volume process-drive...

DescriptionRole SummaryA Tier 1 HR Services Delivery Specialist role is the first point of contact for all colleague inquiries focusing on delivering standardized efficient and consistent HR service that is being provided in the Delivery center. The Tier 1 roles thrive in a high-volume process-drive...

Role OverviewThe Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently supporting product and service usage and maintaining strong customer relationship...

DescriptionTheGlobal Sherwin Business Services (SBS)Employee Services (ES) Support Hub Lead Analyst provides advanced Tier 0 and Tier 1 support for HR Administration Time & Attendance and Payroll inquiries for employees across NOAM EMEAI and APAC. This role acts as a lead within the analyst team sup...

KEY ACCOUNTABILITIESExecute sourcing and procurement activities for the MBS portfolio in Malaysia ensuring alignment with regional and global strategies.Support local stakeholders in meeting business requirements for MBS categories including Creative Production Design Ad Tech Market Research POSM Pr...

Role Overview The Customer Service Executive will be responsible for managing customer enquiries across email live chat and phone channels while ensuring timely and accurate first-time resolution. This role supports regional telco IT and social media projects requiring a service-focused mindset and...

Role OverviewThe Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently supporting product and service usage and maintaining strong customer relationship...

The lead HR for a small site/functional area ensuring necessary HR services across a range of areas (e.g. recruitment performance management reward and benefits and employee relations) are undertaken to effectively support the business/function. Applies existing knowledge to signal propose and imple...

Vacancy: People Advisory PartnerLocation: KL/NilaiJob Family: People and CommsAs the People Advisory Partner you will be responsible in providingsecond lineHR advisory support to managers on employee relations and people management while also owning the local execution of organisational change init...

Key ResponsibilitiesCustomer Support & Issue Resolution- Handle customer enquiries via phone WhatsApp email live chat and in-person channels when required.- Provide accurate information regarding products services promotions and processes.- Respond promptly and professionally to customer complaints...

If this sounds like the beginning of a great new challenge for you please apply by submitting your CV and cover letter in your cover letter please share a specific example of leading an operational team through a significant challenge outlining your approach and the tangible impact. Please note tha...

DescriptionTo deliver expert-level HR service for employees and managers across APAC including escalated cases and VIP requests handling the full spectrum of HR cases from routine to highly complex matters with exceptional knowledge and judgment while ensuring accurate timely and compliant HR suppor...

Review and monitor high risk and complex customer cases having a deep and broad knowledge of Wise compliance framework and the regulatory environmentPerform due diligence on customers and businesses through a variety of data sources including websites financial statements AML policies and external l...