Customer Service Executive

StepStone Group

Job Location:

Bertrange - Luxembourg

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Your responsibilities:

Manage customer enquiries via email or phone in a professional and timely manner
Follow-up with your portfolio of customers and offer appropriate recommendations
Ensure the publication and the quality of listings within the SLA timeframe
Work closely with internal teams to guarantee a smooth customer experience
Provide support to jobseekers

Qualifications :

First experience in a customer service or other direct customer facing role
Fluency in English French and German. Luxembourgish is an asset.
Proficiency in Microsoft Office (Outlook Word Excel PowerPoint) & CRM systems
Ability to work autonomously; effectively handle multiple tasks prioritize deadlines appropriately and remain flexible
High attention to detail and strong problem-solving skills

Additional Information :

Your benefits

Holiday allowance
Quarterly bonus
Lunch vouchers
26 vacation days 2 volunteering days
2 home office days after onboarding (possible)
Group insurance hospital insurance
Ongoing development possibilities

Remote Work :

Your responsibilities:Manage customer enquiries via email or phone in a professional and timely mannerFollow-up with your portfolio of customers and offer appropriate recommendationsEnsure the publication and the quality of listings within the SLA timeframeWork closely with internal teams to guarant...

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About Company

StepStone Group

At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands acros ... View more

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