IT Desktop Support Jobs in Luxembourg

The Band 2 Desktop Technician will provide day to day localremote desktop support receive inbound calls answer questions troubleshoot and document steps performed to resolve challenges with hardware software and application issues in a ticketing system.The candidate will also need to facilitate cus...

Key ResponsibilitiesUser ID creation modification deactivation unlocking and password reset activities.User privilege management and access rights administration.Creation and maintenance of privilege groups.ITSM ticket logging and closure management.Support in SOP preparation and User Management doc...