Quality Assurance Team Leader Jobs in Kenya

ResponsibilitiesMonitor and evaluate customer interactions (calls emails chats) to ensure compliance with quality standards processes and product guidelines.Assess agent performance in handling telematics-related inquiries including device usage platform navigation troubleshooting and service suppo...

PURPOSE OF THE JOB The Quality Assurance Officer is responsible for supporting the development implementation monitoring and continuous improvement of quality assurance systems and processes across Amref International University (AMIU). The role ensures that academic programmes institutional operati...

To implement drive and continuously improve the end-to-end pro-active client lifecycle management (i.e. Entrenchment) activities for Affluent clients in alignment with Group and Country Affluent Banking objectives (e.g. performance measures including transactability and product holding). To lead a t...

Lead coach and support the customer service team to achieve performance targets.Ensure timely and accurate order processing invoicing and issue resolution.Handle escalated customer inquiries complaints and service concerns professionally.Monitor KPIs such as response time order accuracy and customer...

The Lead QA/QC is responsible for developing implementing and overseeing quality assurance and quality control systems to ensure products processes and operationscomply with internal standards customer requirements and Kenya governmentregulatory compliances including KEBS and other statutory bodies....

Job Title: Branch Team Leaders Number of Positions: 4Location: Nairobi and EldoretPurpose:The Branch Team Leader will oversee and coordinate all aspects of branch operations including showroom sales stock and inventory management cash handling and staff supervision. This role ensures accurate financ...

The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement. The person will:Lead consulting initiatives and...

Job Title: Branch Team Leader - Eldoret Industry:Furniture or Home Décor IndustryNumber of Positions: 2Location: EldoretPurpose:The Branch Team leader will be responsible for overseeing and coordinating all aspects of branch operations including showroom sales stock and inventory control cash manage...

Visa Consulting and Analytics (VCA) is the consulting arm of Visa and drives tangible impactful results for clients. Drawing on our expertise in consulting data analytics technology payments and economics VCA solves the most strategic problems for our clients. VCAs core client segments include issue...

To ensure that the Voice Branch provides adequate inbound outbound sales and service support (including complaint and 2nd level query resolution) to customers in line with the relevant value propositions frameworks and conduct requirements.Qualifications : Type of Qualification: First DegreeField o...

Job Title: Branch Team Leader Industry:Furniture or Home Décor IndustryNumber of Positions: 4Location: Nairobi and EldoretPurpose:The Branch Team leader will be responsible for overseeing and coordinating all aspects of branch operations including showroom sales stock and inventory control cash mana...

JOB TITLE: PRODUCTION TEAM LEADERAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.On behalf of our client we are looking for a competent skille...

JOB TITLE: MAINTENANCE TEAM LEADERAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.On behalf of our client we are looking for a competent skill...

Our client is a well-established office fit-out and interior construction company specializing in the delivery of commercial workspace solutions. The organization provides end-to-end services covering office partitioning ceilings flooring bespoke joinery and interior finishing works. With a strong p...

Role PurposeThe Senior Quality Assurance Engineer is responsible for driving quality engineering across software products through robust test automation performance testing and continuous improvement of testing frameworks. The role works closely with software developers architects and delivery teams...

Job Title: Team LeaderReports to: Site ControllerEmployment Terms: Fixed TermLocation: Nairobi JOB PURPOSE The Team Leader will provide day-to-day supervision coordination and administrative support to assigned staff at t...

Reporting to the QSHE Manager you will contribute to maintaining high standards of quality in all operations and supporting continuous improvement of quality systems at Lesaffre Kenya.Your missions will be:Performing quality control tests on raw materials packaging materials and final productsEnsuri...

Job Title: Branch Team Leader - Nairobi and Eldoret Number of Positions: 2Location: Nairobi and EldoretPurpose:The Branch Team leader will be responsible for overseeing and coordinating all aspects of branch operations including showroom sales stock and inventory control cash management and staff su...

Position: Quality Assurance Engineer Department: TechnologyReports to: Lead Quality Assurance EngineerLocation: Westlands NairobiDirect Reports: NoneOthers Reporting Indirectly: NoneJob Type: Full-Time PermanentAbout the Role:The Quality Assurance Engineer will play a critical role in ensuring the q...

Prepare flight planning for all flights allocated promptly.Participate in the planning and execution of company flights in accordance to the company policies and procedures to ensure safe and efficient operations.Carry out duties concerning flights in accordance with company Standards Operating Proc...