Software Development & Digital Transformation Project Manager

Seargent Solutions

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profile Job Location:

Nairobi - Kenya

profile Monthly Salary: Not Disclosed
profile Experience Required: 1-3years
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

Are you a tech-savvy strategist who loves turning manual chaos into automated harmony

We are looking for a Software Development & Digital Transformation Project Manager with 13 years of experience to join our team. This isnt just about moving tickets in a board; its about architecting digital shifts. You will be the vital link between our technical engineering team and business stakeholders ensuring that whether we are building a custom app or deploying a Zoho suite the solution is seamless scalable and on time.

What Youll Do

  • Drive the Digital Roadmap: Manage the end-to-end lifecycle of both custom software builds (web/mobile) and complex digital transformation projects primarily within the Zoho ecosystem.
  • Architect Business Logic: Work closely with clients to dissect their current workflows. Youll translate messy business "wants" into crisp technical "requirements" for our developers and Zoho specialists.
  • Master the Zoho Suite: Oversee the implementation and optimization of Zoho CRM Books Projects and more. Youll ensure these tools arent just installed but are actually solving business problems.
  • Bridge the Communication Gap: Act as the primary translator. Youll explain API limitations to stakeholders and business ROI to developers keeping everyone aligned and energized.
  • Technical Problem-Solving: Identify roadblocks before they become "stop signs." Youll leverage your understanding of logic and system design to suggest technical workarounds or automation improvements.
  • Oversee Version & Quality Control: Maintain a high standard for deployments using Git/GitHub for custom code and ensuring rigorous testing for Zoho Deluge scripts and workflows.


Requirements

What Were Looking For

  • Experience: 23 years in project management specifically within a software agency or IT consultancy environment.
  • The Zoho Advantage: Practical experience (or a very strong interest) in Zoho Projects CRM and Books. If you understand how Zoho modules talk to each other youre already ahead.
  • Technical Fluency: A foundational understanding of coding principles. You dont need to be a lead dev but you should be comfortable navigating GitHub and discussing logic flows.
  • Analytical Rigor: The ability to look at a manual spreadsheet and see the automated dashboard it should be.
  • Agile Mindset: Proficiency in managing sprints and tasks using tools like Zoho Projects Jira or Notion.
  • Communication: Exceptional verbal and written skills. You can write a project scope that is as clear as it is comprehensive.





Required Skills:

Key Responsibilities Zoho Implementation & Development Analyze business processes and identify opportunities for automation using Zoho applications. Customize and implement Zoho CRM Zoho Creator Zoho Books Zoho Projects Zoho Desk and other Zoho apps based on client needs. Develop workflows automation blueprints and custom functions using Deluge scripting. Integrate Zoho applications with third-party systems via API. Provide Zoho training sessions for clients and internal teams. Troubleshoot and resolve Zoho-related issues. Maintain Zoho applications ensuring optimal performance and updates. WordPress Development & Maintenance (Preferred) Design develop and maintain WordPress websites. Customize WordPress themes and plugins as per client requirements. Implement on-page SEO best practices for WordPress sites. Perform website security checks backups and updates. Troubleshoot WordPress issues and optimize website performance. Technical Support & Training Provide technical support for Zoho applications and WordPress websites. Conduct training sessions for clients and internal teams on Zoho products and WordPress CMS. Assist with data migration integrations and automation solutions. Stay up to date with Zoho updates and WordPress trends to improve solutions. Required Skills & Qualifications Minimum 2 years of hands-on experience with Zoho applications (Zoho CRM Zoho Books etc.). Strong understanding of business processes and the ability to recommend and implement Zoho solutions. Excellent problem-solving and troubleshooting skills. Strong communication and training skills to educate clients and internal teams. Experience in WordPress development and maintenance is a plus. Ability to work independently and handle multiple projects efficiently. Eagerness to learn and adapt to new technologies. Preferred Qualifications Experience in business process analysis and automation. Knowledge of PHP JavaScript and MySQL for WordPress customization. Understanding of website hosting domain management and SSL setup. Experience with digital marketing tools and integrations with Zoho.


Required Education:

- Proven experience as an Office Manager Front Office Manager or Administrative Assistant.- Knowledge of office administrator responsibilities systems and procedures.- Proficiency in MS Office (MS Excel and MS Outlook in particular).- Hands-on experience with office machines (e.g. fax machines and printers).- Familiarity with email scheduling tools like Email Scheduler and Boomerang.- Excellent time management skills and ability to multi-task and prioritize work.- Attention to detai

Are you a tech-savvy strategist who loves turning manual chaos into automated harmonyWe are looking for a Software Development & Digital Transformation Project Manager with 13 years of experience to join our team. This isnt just about moving tickets in a board; its about architecting digital shifts....
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