HR Manager
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Job Summary
Job Title: Human Resource Manager
Location: Nairobi Kenya
Reports to: General Manager
Industry: Hospitality
Job Purpose
The Human Resource Manager will lead all HR functions for the hotel ensuring effective recruitment employee relations performance management training and compliance with labor laws. This role is key to fostering a positive work environment promoting staff development and supporting the hotels strategic goals.
Key Responsibilities
1. Recruitment & Staffing
Develop and implement recruitment strategies to attract qualified candidates.
Manage the end-to-end hiring process including job postings interviews onboarding and induction.
Maintain a pool of qualified candidates for future vacancies.
2. Employee Relations & Engagement
- Foster a positive and inclusive workplace culture.
- Address employee grievances and resolve conflicts fairly and timely.
- Organize employee engagement activities and team-building programs.
3. Performance Management
- Design and implement performance appraisal systems.
- Set performance standards and conduct regular employee evaluations.
- Identify training needs and coordinate professional development programs.
4. Compensation & Benefits
Manage payroll in coordination with finance to ensure accurate and timely salary payments.
Administer employee benefits programs and maintain related records.
5. Compliance & Record Keeping
- Ensure adherence to labor laws hotel policies and regulatory requirements.
- Maintain accurate employee records and HR documentation.
- Prepare HR reports for management review.
6. Training & Development
- Plan and implement training programs for new hires and ongoing staff development.
- Promote learning initiatives that enhance staff skills and service delivery.
7. HR Strategy & Policy
- Develop and update HR policies and procedures in line with best practices.
- Advise management on HR matters to support strategic objectives.
Requirements
Qualifications & Experience
Bachelors degree in Human Resource Management Business Administration or related field.
Minimum 5 years experience in HR preferably within the hospitality industry or a 3-star hotel environment.
Sound knowledge of labor laws and HR best practices.
Strong interpersonal communication and conflict resolution skills.
Proficiency with HRIS software and MS Office.
Core Competencies
- Employee-focused approach
- Strong organizational and multitasking skills
- Confidentiality and integrity
- Leadership and coaching abilities
- Problem-solving and decision-making skills
Requirements
Qualifications & Experience
Bachelors degree in Human Resource Management Business Administration or related field.
Minimum 5 years experience in HR preferably within the hospitality industry or a 3-star hotel environment.
Sound knowledge of labor laws and HR best practices.
Strong interpersonal communication and conflict resolution skills.
Proficiency with HRIS software and MS Office.
Required Skills:
Employee-focused approach Strong organizational and multitasking skills Confidentiality and integrity Leadership and coaching abilities Problem-solving and decision-making skills
Required Education:
Bachelors degree in Human Resource Management Business Administration or related 5 years experience in HR preferably within the hospitality industry or a 3-star hotel knowledge of labor laws and HR best interpersonal communication and conflict resolution with HRIS software and MS Office.
