Business Systems Analyst

1. Briefing & Stakeholder Mapping
   

• Receive an initial briefing of 2 to 3 hours from the Head of Finance covering business context current systems and key stakeholders.
  

• Map the full set of relevant stakeholders across food and beverage outlets Finance and IT.
  

• Develop a structured plan for requirements-gathering sessions sequencing stakeholders logically and efficiently across the engagement timeline.
  

1. Requirements Gathering
   

• Independently plan and run requirements-gathering sessions with the KOFISI team and select external stakeholders.
  

• Map current Micros POS workflows across food and beverage outlets and define the desired future-state workflows.
  

• Identify integration points and dependencies between Micros POS and financial software likely NetSuite including data flows reconciliation needs and reporting requirements.
  

• Reconcile competing or conflicting requirements across different stakeholder groups escalating where resolution requires Head of Finance input.
  

1. Documentation & Risk Management
   

• Document clear structured requirements that engineering and implementation teams can act on without ambiguity.
  

• Flag risks gaps or conflicting requirements as they emerge during the engagement rather than holding them until the final presentation.
  

• Maintain a running log of open questions decisions needed and stakeholder sign-offs throughout the engagement.
  

1. Synthesis & Presentation
   

• Synthesize requirements and stakeholder input into a coherent set of findings and recommendations.
  

• Prepare and deliver a 60 to 90 minute presentation of findings and recommendations to the Head of Finance and other senior stakeholders.
  

• Hand over final documentation in a structured format ready for engineering and implementation teams to act on.
  

Qualification & Skills

• Experience: Proven experience as a Business Analyst ideally with POS retail or hospitality systems.
  

• Self-Direction: Strong self-directed requirements-gathering skills with minimal need for ongoing oversight after an initial briefing.
  

• Stakeholder Management: Experience working with multiple stakeholder groups and reconciling competing needs.
  

• Communication: Confidence presenting findings clearly to senior leadership.
  

• Systems Knowledge: Familiarity with Micros NetSuite or comparable POS and financial systems is a strong plus.
  

• Availability: Available for a focused 2-month contract working approximately 4 days a week.