Customer Experience Team Lead Jobs in Kenya

About Uliza EventsUliza Events supplies event identification products including wristbands and related solutions to clients in Kenya and international markets. We are seeking an experienced articulate and highly professional Customer Experience & CRM Executive to manage customer inquiries convert sm...

Customer Experience & Client SupportServe as the primary point of contact for customer inquiries via phone email chat and other communication channels.Deliver exceptional customer experiences through professional timely and accurate support.Assist customers with hotel reservations room bookings room...

Job Title: Teller Team Leader Gujarati/Hindi Speaking Department: OperationsLocation: ParklandsEligibility: Open to Kenyan nationals onlyNote: Fluency in Gujarati or Hindi is a required skill for this role due to the nature of communication and stakeholder engagement.About the OrganizationOur client...

Position: Customer Experience OfficerDepartment: Service CenterReports to: Service Center Manager Location: MombasaDirect Reports: NoneJob Type: Full-Time About the Role:The Customer Experience Officer is the first point of contact for Vision Plus customers at the service center working directly und...

Job Title: Quality Assurance Team Lead (Registered Nurse) Employment Type: Full-Time Salary: KES 120000 per month Job Overview Our client is seeking an experienced qualified and proactive Healthcare Quality Assurance Manager (Nurse in Charge) to lead the nursing team and oversee clinical quality ass...

Job Title: Payroll Team Lead / Payroll Specialist Working Arrangement Full-time 40 hours per week Role requires close collaboration with HR Finance and external payroll providers.Role OverviewOur client seeks an experienced Payroll Team Lead / Payroll Specialist to support an international organisat...

To lead coach and supervise a team of Universal Sales Consultants (UCs) in driving sustainable sales growth customer acquisition and relationship deepening within the Personal & Private Banking business. The role is responsible for delivering business performance through effective sales execution ex...

The purpose of this role is monitoring key performance indicators (KPIs) identifying areas for improvement and implementing best practices to drive continuous growth and success. Regular communication with senior management is essential to report on progress challenges and opportunities within the r...

Offers technical guidance on direct and indirect taxation issues such as PAYE Income tax withholding tax corporate tax VAT CGT and customs tax among others.Advising clients on tax planning and compliance.Representing clients in tax audits compliance checks and investigations as well as handling obje...

Develop new business across corporate incentive association and travel-trade markets.Build and manage a strong sales pipeline and strategic client relationships.Lead the preparation of competitive proposals quotations itineraries and presentations.Ensure pricing meets approved profitability targets....

Job Title: QA and Team Leader Location: Nairobi Full time Job Salary: Ksh30000 Our client is seeking to hire a QA & Team Leader to ensure the accuracy and quality of AI training data while supervising annotation teams to achieve productivity quality and project delivery targets. The role combines qu...

At Deliverect our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations creating seamless experiences for businesses to sell anywhere and deli...