Collections Officer Jobs in Kenya

Manage delinquent accounts and recovery activitiesConduct field and desk collections within microfinance contextsNegotiate repayment plans in line with approved credit policiesMaintain accurate recovery records and performance reportsWork closely with Credit and Portfolio teams to reduce portfolio a...

Responsibilities: Customer Follow-Up: Proactively engage with customers through phone calls emails and SMS to ensure timely payment of outstanding and overdue balances while maintaining a professional and customer-focused approach.Issue Resolution: Partner with internal teams to identify and resolve...

Job Grade: Officer IIJob Title: Relationship Officer - CollectionsPrimary Reporting: Relationship Manager-CollectionLeadership Level: Client ManagementJob summary/ Job purpose/ Role Intent:This position is responsible for ensuring that every step along the client journey from booking to payment unti...