Senior Customer Care Associate Jobs in Jordan

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Senior customer service representatives usually deal with customers who have already purchased a product, or they may be involved with the back-end of the sales process, such as entering data to complete a sale made in the field by a salesperson. Senior customer service representative More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Improving customer service experience, create engaged customers and facilitate organic growth. Supervise day-to-day operations in the customer service department. Taking ownership of customers issues and following problems through to resolution. Setting a clear mission and deploy More...

experience in managing tickets and meets SLAs. experience in leading a team of customer service engineers experience in Microsoft SQL experience in Windows server environment experience in computers networking networks fundamentals

Answer customers’ calls, answer their questions and help with their inquiries. Resolve product or service problems by clarifying the customer’s complaint: determining the cause, selecting the best solution, following up to ensure resolution. Recommend potential product More...

About the job Company Description We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service Representative at our entertainment company specializing in children's entertainment. The ideal candidate will have exceptional communic More...

Answer customers’ calls, answer their questions and help with their inquiries. Resolve product or service problems by clarifying the customer’s complaint: determining the cause, selecting the best solution, following up to ensure resolution. Recommend potential product More...

Only male Jordanian Candidates to apply . The Ideal Candidate should have minimum 7 years good Sales Ordering Experience , Logistics , Warehousing and Inventory Control preferably with F & B or Food Production environment. Quality/Inspection & Control tasks familiarity are More...

Call customers to explain products, offers and product packages ( through up selling & cross selling) to encourage purchases. Reach the company targets in terms of products selling and confirmation. Collaborate with the logistics team to ensure customer confirmation on the pur More...

Collaborate with stakeholders across the marketing unit to understand business challenges, goals and data landscape Identify opportunities and implementing data solutions to drive the analytical capabilities of the Customer Base Management unit Collect, import and clean data from More...

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Handling ZenHR onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and onboarding. Create handover documents, delivery presentations, and technical reports for each project as pe More...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection. Execute day-to-day operations that are related to the company’s products and services including but not limited to More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. May mentor or give direction to junior team members and provide training on best practices. May assist management in ensuring performance goals are met.

- Design, Measure and report periodic comprehensive and ongoing performance dashboards including NPS, QoS and Dynamic Voice of Customer surveys and measures for all interfacing operations to stakeholder management. - Fully analyze customer satisfaction and dissatisfaction metrics wit More...