Specialist Logistics Training
Job Location:
Monthly Salary:
Posted on:
Yesterday
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role Summary
Responsible for full rider training process for all riders
Whats On Your Plate
- Responsible for onboarding of new riders and reboarding of existing riders
- Responsible for training and retraining of riders about internal SOPs and new features/policies
- Build training SOPs and metrics to measure rider performance and compliance
- Documenting all training activities
- Assessing the effectiveness of training through surveys/feedback
- Groom rider quality (behavior appearance professionalism presentational etc..)
- Setting up a performance improvement plan to improve performance of low performing riders
- Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager
- Reduce rider complaints originating from customers
Qualifications :
What Did We Order
- Bachelors Degree
- 3-4 years of experience as a training professional
- Proficient in Google Suite tools like G-Doc G-Sheet G-Slides G-Forms etc..
- Strong communication skills both written and verbal. English and Arabic is a must.
- Influencer and a negotiation with good public speaking and presentation skills
- People management skills: Experience of managing bigger group of people
Remote Work :
No
Employment Type :
Full-time
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
