Helpdesk Jobs in Jordan

Answer customer’s calls raised to Hikma’s call center & Serve as the first point of contact for customers seeking technical assistance over the phone, email, or onsite visits Register incidents and service requests, track updates and follow up until completion Perf More...

The candidate would strive to ultimately deliver in initial phases: Dynamic, interactive and user-friendly e-learning modules/lessons in collaboration with subject matter experts, based on existing interactive lessons. Provide feedback and support for the initial design and structure More...

Excellent knowledge in Helpdesk support. Good knowledge in Switching & Routing with different venders such Cisco, HP, Juniper... Good knowledge in Windows Servers , manage users via active directory and build security by group policy management. Managing windows hyper V deplo More...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls . Provide remote or onsite service to end-users on software- and hardware-related problems. Have understanding of networking hardware in order to assist network personnel in troubleshooting issues and i More...

1-2 years of relevant experience, ideally with a professional services firm. We also consider freshers candidate who shows A genuine interest in technology. Experience in Tier 1 or Tier 2 helpdesk support Supporting PC and Mac software/hardware, peripherals Hardware and software More...

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. Install and upgrade computer components and software, manage virtual Email. Troubleshoot hardware and software errors by running diagnostics, documenti More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming cal More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming ca More...

Provide support, troubleshooting and necessary maintenance of network and system devices including servers, switches, routers, and other relevant devices. Install and configure desktops, laptops, mobiles, printers, scanners and other IT hardware for end users in the mission. Config More...

The Systems Engineer position would be a hybrid of helpdesk support and professional services using primarily Jamf. Other duties would involve supporting our clients with Jamf, Onboarding new clients, system health checks, pre-sales consultancy and the maintenance of the DARE macOS pr More...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls. Ability to build and maintain end user relationships. Provide remote or onsite service to end-users on software- and hardware-related problems. Perform first-level diagnosis for end-users issues usi More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming More...

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software error More...

The candidate would strive to ultimately deliver in initial phases: Dynamic, interactive and user-friendly e-learning modules/lessons in collaboration with subject matter experts, based on existing interactive lessons. Provide feedback and support for the initial design and struc More...

Provide end user support and ensure that all ICT support requests and quires are logged in the helpdesk ticketing system and answered appropriately within the agreed service level of agreement (SLA), by taking the ownership of these requests, open, update and close them in the heldp More...

Provide end user support and ensure that all ICT support requests and quires are logged in the helpdesk ticketing system and answered appropriately within the agreed service level of agreement (SLA), by taking the ownership of these requests, open, update and close them in the heldp More...

About the job The ideal candidate is expected to play a pivotal role in providing technical support, troubleshooting hardware and software issues, and delivering top-notch customer service to ensure the seamless operation of the Information Technology (IT) systems. Respons More...

About the job Company Description We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service Representative at our entertainment company specializing in children's entertainment. The ideal candidate will have exceptional communic More...

Responsible for all basic cleaning in and around residences or office buildings. Cleans floors and rooms. including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor, and spot cleaning glass and windows. Cleans restrooms, including r More...