Travel Agent

Purpose:

Our Independent Travel Consultants are the industry experts & have an existing market base.

Primary duties and responsibilities (KRAs)

Sales Ability :

Build and manage a client base via different enquiry channels

Marketing your own business

Strong conversion ratio from all enquiry received

Product Expertise:

In depth knowledge on your destinations

Participating in supplier events, educationals and workshops if required

Customer Experience:

Follow an exceptional Customer Experience

Strong customer engagement

Customer relationship management to promote your brand/ agency

Personally deliver Amazing Travel Experiences

Systems and Processes:

Become an expert on: Amadeus, Finance online systems, and all supplier online booking tools and e-mail

Follow one best way blueprint to mitigate risk

Continuous development on all platforms (self and through the business)

Requirements

Job Requirements

Experience:

SA citizen / Relevant working visa

2 - 4 years Travel Industry experience

GDS experience - Amadeus preferable

Repeat client base