Tourism - Customer Support with French - Lisbon Hybrid

We are hiring motivated individuals for a multinational hospitality company that owns manages franchises and leases hotels resorts and vacation properties around the world.

• Hybrid Work 2 days in the Office in Lisbon and 3 Days Work From Home
  
• Starting date: 07/02/2024
  
• Work Schedule: Monday to Friday 08:00 to 17:00
  

As a Customer Specialist you will:

• Support for the companys platform where hotels can buy all kinds of products necessary for their proper functioning like household products crockery beds mattress sheets pens etc.
  
• Provide technical support to issues relate to the platform for hoteliers and suppliers (issues with: connecting to the platform buying a product or putting it on sale etc);
  
• Supplier needs support changing a price or putting a new product in sale;
  
• Hoteliers needing to find a supplier available to deliver a product with urgency etc.
  
• Verify if an order was validated.
  

Requisitos

• Fluency in French (must be at least C1) and communicative level of English (at least B2) are required
  
• Experience in customer service or sales but most importantly
  
• A positive attitude and be a team player.
  

Vantagens

• Salary: 895 monthly gross
  
• Complexity Bonus of 75 Gross paid in full each month
  
• Performance Bonus up to 150
  
• 159 Meal allowance paid in card
  
• Transport Allowance
  
• Private Health insurance.
  
• Opportunities for career development.
  
• Stable Employment Contract.
  

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