Employer Active
We do not have an immediate need at this time but are openly recruiting talent for this role.
The Tier 2 Help Desk Technician handles intermediate level or advanced level IT support requests that come in from our Clients. The Tier II Helpdesk Technician is responsible for proactive maintenance and monitoring using advanced tools and solutions.
This is a fully remote position but you will need to be able to work 7:00am 4:00pm EST.
We are looking for someone located in the Boston area to be able to provide backup onsite as needed (estimated 13 times per month) and you will be compensated for travel expenses associated with going to the customer site.
Bytagig is a great place to grow your career! You will be exposed to a variety of technologies and if you are someone who possesses a strong work ethic and a desire to learn we encourage you to apply.
Responsibilities
Education and Experience:
Full Time