Telecaller

Overview:

Key Responsibilities:

• Make outbound calls to potential customers
• Explain products or services to potential customers
• Answer incoming calls from prospective customers
• Keep accurate records of calls made and outcomes
• Follow scripts and guidelines provided by the organization
• Meet and exceed weekly and monthly targets
• Assist in resolving customer inquiries and complaints
• Coordinate with the sales team to ensure lead quality and quantity
• Stay updated on product knowledge and be informed about new products or services
• Provide feedback and input on calling scripts and processes

Required Qualifications:

• High school diploma or equivalent
• Prior experience in a telesales or customer service role
• Proven track record of successful sales or lead generation
• Excellent communication and interpersonal skills
• Ability to handle rejection and overcome objections
• Strong listening and problemsolving skills
• Good time management and organizational skills
• Ability to work in a fastpaced and targetdriven environment
• Proficiency in using CRM software and other sales systems
• Positive and resilient attitude towards challenges

excellent communication,persuasive skills,ability to handle rejection,listening skills,time management