Technical Support Sp....
Technical Support Specialist
Posted on :
31-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
31-03-2024
Job Description
Req ID : 2679085
Tasks
- Provide technical support to customers via phone email or live chat
- Troubleshoot and resolve issues related to the use of our products
- Assist in the installation and configuration of software and hardware
- Document customer interactions and resolutions in our CRM system
- Collaborate with our product development team to identify and address technical issues
Requirements
- Proven experience providing technical support to customers
- Strong troubleshooting skills and ability to solve problems efficiently
- Excellent communication skills both written and verbal
- Ability to work independently and as part of a team
Employment Type
Full Time
Company Industry
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
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