Technical Support Engineer

Job Description

• Responsible for projects Installation and commission (CCTV, Access control, intrusion system, security gates & parking solutions.
• Ensures the regular & proper verification, performance, implementation of the light current system.
• Conduct training sessions for clients on newly installed hardware products.
• Validates system functionality by executing the operational checklist in order to ensure that each piece of equipment is working properly.
• Experience in engineering documents and technical submitting
• Collaborates with project manager in quote preparation and deliver detailed project plans and work breakdown.
• Create documentation for delivered projects and follow up with customers after installations.
• Provide technical client support and issue resolution remotely (via email, phone, and other electronic medium) or onsite.
• Conduct live demos to introduce hardware products to clients.
• Responsible for the software installation process for clients as per Company standards.

Coach & lead Senior Hardware Technicians

Job Requirements

Job Requirements :-

• Governments University for communication and electronics is preferred.
• 1- 4 years of experience in the field of light current.
• Good English command.
• Flexibility with Work Conditions and Emergency Cases.
• CCTV, Access Control, Intrusion system, Security gates & Parking solutions knowledge.
• CCNA Knowledge, a certificate is preferred