Technical Support En....
Technical Support Engineer
Posted on :
06-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-02-2024
Job Description
Req ID : 2507505
Sciometrix is leader in healthcare Virtual care Management. Our mission to engage patients to deliver better outcomes. Sciometrix is known among customers peers and patients for clinical excellence patient experiences and provider satisfaction. Since inception our patient count technology solutions have been evolving.
To continue our mission we are looking for a highly organized and detailoriented Billing associate to join our team. As a Billing associate you will be responsible for accurately processing and managing medical billing activities for our virtual healthcare services. If you are a gogetter dynamic and willing to grab opportunities that come your way SCIOMETRIX can be your playground.
What we offer:
An opportunity to take up a significant role in a fastgrowing company
Complete ownership & freedom to work and strategize
Fullyremote role (Work from anywhere)
Industry bestfixed remuneration
Health & Accidental insurance
Annual Bonus
Responsibilities:
- You will be a part of TOPS (Technology Operation) team.
- Work closely with business operation team in managing day to day issues resolve user queries.
- Keeping records of various issues helps the team prioritize fixes and automations.
- Documenting troubleshooting and problem resolution steps.
- Taking ownership of technical issues and working closely with developers to resolve more complicated problems.
- Work closely with product team to enhance the quality of existing products.
- Design and develop the complete use case of any business flow in salesforce.
- Create accurate DB queries to prepare reports.
- Analyze the operational data and suggest operations team to enhance the productivity.
Requirements:
- 35 years of experience in Application Support.
- Experience working with SQL writing queries to get data for debugging issues and developing features.
- Hands on with any of the scripting languages like Bash Python Php etc
- Excellent analytical and logical thinking.
- Problem solving and debugging skills.
- Shift Time: 8:00 AM to 4:00 PM EST (5pm 2:30 am IST)
- Familiarity with JIRA Tableau AWS Connect
- Experience in working with Salesforce is a plus.
database management system (dbms),sql,python,technical support,troubleshooting,application support management
Employment Type
Full Time
Company Industry
Key Skills
- Database
- Jira
- Linux
- Bank
- Java
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