Technical Support Coordinator

Nooter/Eriksen is seeking a Technical Support Coordinator to join the Aftermarket Team. This role is part of a team that is responsible for managing sales maintenance and major retrofits for existing Heat Recovery Steam Generators (HRSGS) and Industrial Power Boilers. Our offices are located in Fenton MO. The expectation is that this will be a hybrid position depending on business needs.

DAY IN THE LIFE:

The Technical Support Coordinator reports directly to the Senior Aftermarket Account Manager and will help with the daytoday activities of the Aftermarket group to ensure that sales are maximized and that large projects are executed with minimal issues.

As the Technical Support Coordinator you will support traveling Account Coordinators manage and maintain inventory (both inhouse and in our St. Louise warehouse) create and maintain marketing material and assist with all stages of sales and projects including creating quotations and sending RFQs working with suppliers and Procurement to purchase equipment and expediting materials and tracking orders and fabrication progress. You will also assemble EPIC Cleaning package and Spare Parts Lists and assist with generating and maintaining documentation for customer submittals special assignments and daytoday work as needed.

QUALIFICATIONS.:

We want the person selected for this role to be successful! The following qualifications are essential to be effective in this role:

• Associate degree or Technical or Vocational education in a related field preferred. Equivalent work experience may be considered in lieu of education.
• Ability to read/analyze technical engineering and fabrication drawings and a general understanding of graphic design strongly preferred.
• Highly professional organized and trustworthy team player; Proficiency in English.
• Excellent time management organization and communication skills are a must for this highly productive position!
• Ability to read write problem solve make quick decisions interpret data and analyze results; effective written and verbal communication is essential.