Technical Back Office for NOC Support - Remote Freelance Job

Responsibilty:

• Collaborating with the IT team on the development and maintenance of network infrastructure.
• Providing technical end-user support, performing troubleshooting, and resolving network issues.
• Maintaining internet domains and enhancing intranet performance.
• Running diagnostic tests on the communication between computers, routers, modems, and servers.
• Installing, configuring, and updating networking accessories for end-users.
• Optimizing server capacity and performance to keep up with demand in network traffic.
• Developing data security, backup, archiving, and retrieval procedures.
• Training junior IT staff and providing on-site field technicians with remote technical support.
• Enhancing network security, as well as documenting network processes, repairs, and cabling layouts.
• Keeping informed of advancements in network infrastructure and technologies.