Team Lead Riders
Posted on :
06-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2177552
- Monitor and improve Rider Performance and Compliance
- Lead Rider Recruitment for the allocated zones
- Lead a Team of Rider Coordinators and/or Rider Captains
- Manage rider roster with proper allocation of shifts/breaks/off-days etc
- Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor
- Inventory management and usage compliance of Rider equipments
- Groom rider quality (behaviour, appearance, professionalism, presentational etc)
- Setting up a performance improvement plan to improve performance of low performing riders
- Reduce rider complaints originating from customers
- Monitor riders performance on individual level and responsible for coaching/warning riders
- Audits fleet appearance & rider behaviour via on ground visits
Employment Type
Full Time
Department / Functional Area
Key Skills
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