SRE

Requirements

Responsibilities

Engage in and improve the whole lifecycle of services from inception and design through deployment operation and refinement.
Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
Support services before they go live through activities such as system design consulting capacity planning and launch reviews.
Maintain services once they are live by measuring and monitoring availability latency and overall system health with automated alerts.
Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
Practice sustainable incident response and detailed postmortems.
Take a holistic approach to problem solving by connecting the dots during a production event thru the various technology stack that makes up the platform to optimize mean time to recover
Work with a global team spread across tech hubs in multiple geographies and time zones
Share knowledge and mentor junior resources

Qualifications

BS degree in Computer Science or related technical field involving coding (e.g. physics or mathematics) or equivalent practical experience.
Experience with algorithms data structures scripting pipeline management and software design.
Systematic problemsolving approach coupled with strong communication skills and a sense of ownership and drive.
Ability to help debug optimize code and automate routine tasks.
We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
Experience in one or more of the following is preferred: Python Go Bash Scripting.
Interest in designing analyzing and troubleshooting largescale distributed systems.
We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development operations and product teams to prioritize needs and to build relationships is a must.
For work on our ops team engineer with experience in industry standard CI/CD tools like Git/BitBucket Jenkins and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required.

All About You

Must be highenergy detailoriented and proactive
Must have the ability to function under pressure in an independent environment
Must provide the necessary skills to have a high degree of initiative and selfmotivation to drive results
Excellent interpersonal and problemsolving skills
Excellent written and verbal communication skills
Expert knowledge of some of the following technologies: Directory Services Authentication/Authorization Access Provisioning Public Key Infrastructure (PKI) Controls and compliance
Knowledge of with SOAP and REST web service