SPA Receptionist

• The Spa Receptionist is a central part of the Spa Team whose main objective is to ensure our guests have a smooth arrival, information gathering and departure experience in the Spa.
• As the first and last impression of the Spa, this high-profile department carries a special responsibility.
• The role involves the active promotion of spa therapies and treatments both on the phone and in person ensuring that accurate reservations are made.
• Weekend shifts required.
  

The Ideal Spa Reception Candidate Will Have

• Outgoing personality and a can-do approach to any task – personifying luxury guest service
• Previous experience within luxury hospitality preferable.
• Understanding of Spa environments and treatments beneficial.
  

The Following Skills Are Required For a Spa Receptionist

• Excellent communication skills and the ability to take a proactive approach to understand guests' needs and desires.
• Exceptional customer service skills and Problem-solving ability
• Good level of reading, writing, and spoken English is highly required.
• Computer skills, word, excel & PowerPoint presentation.
• Able to operate the opera system
• Familiarity with Spa Booking Software