Service Management Specialist VOIS
Posted on :
19-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2641615
Conduct monthly governance meetings with suppliers
• Escalation management related to suppliers and performance
• Act as conduit for communication between internal teams and suppliers
Performance Management:
• Performance reporting review to assure supplier service performance
• Issue identification and reporting driving supplier performance through remediation back to expected performance levels
• Identify and adapt as necessary KPIs for Services mapped against Service and Service Levels
Contract Management:
• Working closely with VPC and Internal Teams to assure the contracts meets business requirements and / or contract changes
Financial Management
• Assure Supplier POs are raised.
Employment Type
Full Time
Department / Functional Area
Key Skills
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