Senior UX Designer

ABOUT US

Hostelworld Group PLC is a groundbreaking social network powered OTA focused on the hostel market with a clear mission to help travellers find people to hang out with.

Founded in 1999 were a wellknown trusted brand with 240 teammates across 11 countries; hostel partners in 180 countries; and a strong commitment to building a better world in all that we do.

In particular our focus in the last few years has been on improving the sustainability of the hostelling industry through our membership of the Global Sustainable Tourism Council (GSTC); our active involvement in the Global Tourism Plastics Initiative (GTPI); our partnerships with Bureau Veritas to establish emissions benchmarks for the hostelling industry; and our recent partnership with the South Pole to offset all our greenhouse gas emissions in 2021 and 2022. You can read more about our story here: Hostelworld site.

Hostelworld is listed on the London Stock Exchange Dublin Euronext and is an Investors in Diversity accredited employer.

LOCATION

This role is based in Portugal. We have an coworking space in Porto for those who prefer a hybrid model where you can spend time with colleagues inperson. If necessary the role can be remote within Portugal with coming together for team meetings as needed.

WHO YOULL WORK WITH

As a strategic pillar of our Product Department the UX Designers play a key role in every step from initial brainstorming to launch. In addition to creating the best user experience for our web products we have a broad suite of mobile apps on platforms including iOS and Android as well as Hostel focused products.

We are looking for a talented motivated and analytical individual to work within our Mobile Growth Team who is focused on creating and optimising products and features within our Social Strategy.

You should be able to see beyond the obvious and execute on a vision for what modern customer experience could become. Youll be researching creating wireframes and user flows designing experimenting and testing side by side with other UX Designers UX Researchers Copywriters Product Managers Engineers integrated into a crossfunctional team responsible for identifying validating and delivering new engaging features and optimising in specific product areas as well as targeting areas of improvement and opportunities to explore.

As the company grows you will help to foster teams eager to continuously build measure and learn. You are at the front line of delivering highquality experiences that will delight our users.

You will be working alongside our UX team. This is a handson role reporting to the Senior UX Manager.

WHAT YOULL DO

• Problem Solving. Working with both iOS and Android development squads within the Mobile Growth Team to deliver visual solutions to business problems
• Identifying success metrics and using data (qual & quant) to drive design decisions
• Do thorough research where needed to support design decisions
  
• Run Usability Testing sessions to validate your designs through an iterative process
  
• Capability to propose and adopt bestpractices and worldclass standards always with usability as a top priority
• Working with other designers copywriters engineers and product owners to ensure high quality delivery
• Defining the information architecture visual interactions and goals for each project
• Wireframing and validating the design solutions to prepare for development
• Building highfidelity designs and interactable prototypes
• Always seeking out design system best practices design patterns across multiple industries and products to constantly evolve Hostelworld products and design language.

WHAT WERE LOOKING FOR

• Minimum 5 years experience as a UX/UI or Product Designer
• Worked inhouse for a company with great visual culture
• Experience in startup/ fast paced environment
• Proven technical understanding and experience on consuming scalable design systems and/or UI pattern libraries
• Experience designing for native mobile products as well as using web page builders.
• Great understanding of visual harmony information hierarchy and design patterns: You should be able to produce quality and scalable visual designs
• Ability to write simple and clear design documentation for designers engineers product owners and other stakeholders
• Ability to clearly articulate and explain ideas to other designers engineers product managers and other stakeholders
• Growth mindset: actively identify and drive growth outcomes while balancing business growth and customer problems
• Proactive and selfsufficient capable of performing your functions independently and autonomously
• Be a creative thinker and dont be afraid to ask questions.
  
• Ability to give and receive feedback
  
• Experience in the tech environment. Understand the engineering language.
  
• Possess strong communication skills across all mediums.
• Strong English capabilities both in speaking and writing
• A portfolio demonstrating your best work and process.

WHAT WE OFFER

• Competitive salary & benefits
• Enhanced annual leave plus 3 Wellbeing Days per year
• Paid family leave (maternity paternity surrogacy & adoption)
• Agile working (plus a Working from Abroad Policy!)
• Support for your ongoing growth & development
• Inclusive people policies (sickness menopause compassionate and fertility leave)
• A chance to give back to your local community with 5 paid volunteering days

OUR BEHAVIOURS

• Grow others We fundamentally believe that investing in growing others benefits everyone whether its helping them develop hard or soft skills. We want learning and growing to be part of our DNA to help makes us a better team together.
• Master it We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate interrogate and always look for the why and wherever possible we use data to find the best solution.
• Collaborate We are in it together for the tough stuff and the celebrations too. To achieve the best results we need expertise from all areas of the organisation and we wholeheartedly welcome diverse thinking.
• Adapt We work fluidly adapting to new information and the evolving environment while staying committed to our goals. Innovation and experimentation fuel our projects and were never afraid to pivot.
• Deliver Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours.

Our people are key to our success. Our talented and diverse teams reflect the diversity of our customers and the communities in which we operate. Everyone brings different perspectives and experiences; you dont have to meet all the requirements listed above to apply for this role.