Senior Technical Consulting Specialist (Cloud DevOps)

Primary Focused Domain(s):IaaS, PaaS and SAAS, Devops

• Presenting and demonstrating Anahita’ S services to customers.
• Build scope of work/low level technical scope based on the business requirements.
• Deliver regional technical implementations and solution design within Anahita’ services on customer’s sites and remotely.
• Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers, and mission critical support.
• Conduct proactive services with clients through Risk Assessments, Health Checks, Code Reviews, or other similar offerings.
• Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
• Ad hoc Services: Short and time limited engagements focused on customer specific issue remediation or support (e.g., Chalk Talks).
• Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
• Improving the overall customer experience serving as the customer advocate within Anahita and playing a key role in assisting our clients to maximize their investment in Technology.
• Deliver solutions related documentations that could include scope of work / user manual.
• Participating in building Anahita’ s technical content library. Ex. Knowledge base and other technical contents.
• Assist in representing Anahita in any forum (i.e. seminars, technical or marketing, conferences event)
• Mentor other team members on deployed solutions and best practices.
• Perform other related duties as assigned

Job Requirements

Certification Requirements:

• Bachelor’s degree in Computer Science or equivalent.
• ITIL Foundation (Must)
• Microsoft Certified: Azure Solutions Architect (Must)
• AWS Certified Solutions Architect professional (Must)
• MCSE: Core Infrastructure (Must)
  

Technical Skills:

• Experience in the following technology: +7 (Microsoft: Azure, AWS, DevOps, micro-services architecture, and APIs)
• Experience within the Kubernetes platform and ecosystem.
• Experience building, testing, and deploying cloud based services.
• Understanding of algorithms and data structures
• Expert with provisioning, installation, configuration, operation, and maintenance of software, pipeline-as-a-code, infrastructure-as-code and continuous delivery environment using automated deployment and testing framework.
• Experience with Python OR Go
• Proficient with a variety of DevOps tools and CI/CD framework.
• Basic knowledge in SQL database administration and implementation.
• Solid understanding of client/server, networking, and Internet technologies fundamentals.
• Experience with Continuous Integration build tools (GitLab)
  

Personal Skills:

• High sense of responsibility and ownership, acting like owner in what you do.
• Exceptional communication and presentation skills
• Being able to work on their own or in a team
• Being able to work to tight deadlines
• Ability to maintain composure during stressful situation
• Handling many tasks & responsibilities
• Fluent in Arabic and English.