Salesforce Administrator

Artsys mission is to expand the art market to support more artists and art in the world. Artsy has created the worlds largest twosided art marketplace offering more than 1 million works by 100000 artists from 4000 leading galleries fairs auction houses and institutions in more than 100 countries.

We are seeking a Salesforce Administrator to drive revenue growth through the optimization of sales processes and technical infrastructure. As a Salesforce Administrator you will be a key contributor to the tools and processes that enable our global sales partner success and marketplace operations teams to drive more revenue opportunities. Success in this role will require collaboration a keen eye for detail and a desire to provide process improvements and creative solutions. You will have the opportunity to understand what drives our business while influencing both revenue and customer satisfaction as a part of our Sales Operations Team.

Our Sales Operations team is a strategic partner across our different business lines spanning a midstage merchant marketplace and a growing secondary marketplace. This role is a unique opportunity to gain a broad range of experience act as a strategic partner and make a significant impact on our business. In this position you will work collaboratively within a small team that works alongside our analytics and engineering teams finance sales and partner success and will report directly to the Sales Operations Lead.

What Youll Do:

• Be a first point of contact for all Salesforce questions from our sales support and finance teams.
• Build out processes team training and infrastructure to support sales lead enrichment pipeline management forecasting and analytics.
• Maintain and manage data quality/integrity of Salesforce data.
• Create and maintain documentation for internal processes.
• Partner with different teams including sales data product and finance on all operational and analytical requests to maximize revenue.
• Design Salesforce automation and processes keeping in mind building for scale and lean design.
• Contribute to projects and initiatives focused on improving productivity/efficiency and simplifying processes

Who You Are:

We welcome you to apply regardless of checking all the boxes below and are excited to hear what you can bring to the team.

• You are currently authorized to live and work in the USA.
• This role will be based in New York City.
• 3 years experience in Sales/Revenue/Finance Operations with a passion for Salesforce and systems.
• Demonstrable experience with Salesforce and Salesforce integrations (such as Netsuite and Outreach.io) and Salesforce automation tools.
• A track record of understanding complex Salesforce environments and architecture.
• Strong communication skills; can work across multiple stakeholders and functions within the organization to identify operational problems and find solutions.
• Selfmotivated and comfortable working in a fastpaced constantly changing environment.
• Detail oriented organized and able to constantly identify improvements and iterate on existing processes.

Preferred but not required:

• Salesforce Admin certification
• Experience working in Looker
• Experience at eCommerce companies
• Knowledge of SQL; Experience with Redshift and other languages (e.g. Python) a plus

What We Offer:

• Opportunity to reimagine the art industry while working with a talented diverse international team.
• Competitive salary and equity
• Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles
• We are a global hybrid team: most employees work from our NYC London or Berlin offices 23 days per week. (Inperson expectations vary by role)
• Comprehensive healthcare & benefit options including: medical dental parental leave short and longterm disability Employee Assistance Program featuring free mental health support 401k commuter benefits flexible spending accounts (FSA) health savings accounts (HSA) financial wellness support & resources and more
• Professional development including: mentoring lunch & learns regular training 1:1 management and an open feedback culture
• Engaging opportunities and internal programming globally to foster new relationships and build upon our collaborative community. Including: happy hours holiday parties global All Hands meetings Artsy Salon (a yearly exhibition of our teams creativity) attendance to art world events and more

The salary range for this role is $75000$105000 annually. Artsy is committed to equitable compensation practices and your offer will depend on the relevant experience and skillset you bring to the team.

All compensation packages include meaningful Artsy equity and competitive health benefits. Please see our What We Offer above for more detail or speak to our Recruiter to learn more!

Artsy Values

Artsy has five core values that will inform your experience at Artsy.

For the Love of Art: We have relentless curiosity empathy and passion for collectors artists and the art market. We are here to make the art world more fair and welcoming.

Own Our Outcomes: We are all individual owners of Artsys shared success. We are resourceful and resilient and to get the job done we each take responsibility for our outcomes.

Lead with Openness: We trust in our teammates. We seek diverse perspectives communicate authentically and act with integrity. A more open art world starts with us.

Transform Together: Our mission asks us to challenge the status quo. We embrace feedback learning and change so that we can transform our industry our company and ourselves.

Impact Over Perfection: Using both art and science we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact we prioritize speed and clarity of action over perfection.