Remote Online chat specialist

Bulman Dunie Burke And Feld Chartered a reputable firm in the Law Practice industry is currently seeking a dedicated Remote Online Chat Specialist. Our firm which boasts a team of 51200 highlyskilled professionals is committed to providing toptier legal services. As a Remote Online Chat Specialist you will play a crucial role in maintaining our high client service standards. You will have the opportunity to leverage your skills in a dynamic professional environment while working with a diverse and experienced team. Join us and contribute to our mission of delivering exceptional legal solutions.

Tasks

• Respond to online chat inquiries from clients and provide accurate and timely information.
• Assist clients in navigating the companys website and online resources.
• Resolve client issues or concerns through effective communication and problemsolving skills.
• Maintain detailed records of client interactions and follow up on any unresolved matters.
• Collaborate with other team members to ensure a seamless and satisfactory online chat experience for clients.

Requirements

• Excellent written and verbal communication skills in English
• Experience in online customer service or chat support roles
• Ability to multitask and handle multiple chat conversations simultaneously
• Strong problemsolving and decisionmaking abilities
• Attention to detail and accuracy in typing and information processing

Benefits

Medical Insurance

Permanent Employment Status

Provident Fund

Internal Job Opportunities

Annual Leaves

Leaves Encashment

Referral Bonus

Join our team at Bulman Dunie Burke And Feld Chartered as an Online Chat Specialist and help provide exceptional client support in the legal industry. Apply now!