Regional Team Manager Dach region

*This role can be based remotely in the Dach region or as hybrid role based out of our offices in London or Palma de Mallorca.

Who are WebBeds

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Webjet Limited (ASX: WEB) an ASX 200 listed company operating a global digital travel business.

What makes us stand out

• We are a wholesale global travel organisation
• We have 1500 people speaking 50 languages in 120 cites across 50 countries
• We partner with over 430000 properties in more than 15000 destinations
• We work with more than 44000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

What will you do on your journey with WebBeds

WebBeds is the worlds fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs payment integrations ERP integration Data Lakes User Interfaces and others. Our search API reach peaks of more than 50.000 requests per second each one consisting of tens or hundreds of hotels with continued expansion.

We design deliver and support innovative solutions through engagement collaboration and a fearsome passion for creating customer value is our mission as an IT organization.

With this in mind we strive to be at the leading edge of technology when it comes to build the platform that meets the needs of our Supply partners and customers. This translates to the use of latest technology including .NET Core versions K8S microservices architecture clouds hosting and orchestration CI/CD pipelines automated testing Proactive monitoring and alerting systems to name a few.

Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels daily. Our teams consist of product owners QA engineers Software Engineers and people from across the business all working collectively and collaboratively. We have a very strong technical team from which you will be able to learn but are encouraged by new ideas and fresh thinking that you will bring with you.

In this role you will:

In this role you will contract a personal hotel portfolio by securing best possible rates conditions and inventory with suppliers and achieving targets in a specified number of hotels within Dach region: Germany Austria and Switzerland area. You will monitor and evaluate the regions performance and identify new trends and opportunities.

You will be responsible for a team of Contract Managers and Yield Managers within the specified region. By building growing and developing your teams performance you will ensure they deliver results and achieve targets according to departmental and company KPIs and objectives.

You will be tasked with undertaking projects as required on behalf of the Contracting arm of the Purchasing Dept.

Key elements to this role include but not limited to:

Personal

• Meet targets in accordance with annual departmental and company KPIs and objectives.
• Identify key hotels within a destination and contract where appropriate.
• Negotiate competitive contract rates allocations override agreements and other key contracting criteria in the designated region. Maximize contract performance by negotiating special offers.
• Source exclusive products and deals.
• Ensure hotels are recontracted within specified deadlines.
• Analyse production volumes to ensure adequate inventory in line with region targets.
• Monitor competitor pricing and availability in line with demand.
• Communicate destination information regarding peak dates and trade shows internally.
• Liaise with the Key Accounts team to open lines of communication to push product & maximize sales. collaborate with the Pricing and Revenue team to maximize profit margin.
• Schedule and carry out yearly contracting trips for hotel renewals and new contracting opportunities.
• Ensure hotels are inspected and information (photos amenities etc.) is updated on a regular basis.
• Address service level issues with suppliers. Identify and tackle issues regarding low performers.
• Negotiate and minimize losses as required.

Team

• Lead and manage your team in an effective manner. Monitor performance to ensure all team members achieve company KPIs and encourage feedback innovation and proactivity.
  
• Conduct regular onetoone meetings:
• Within the team: ensure a consistent flow of twoway communication focus on maximizing business undertake pre and postbusiness trip briefings agree on short medium and longterm targets analyse performance taking corrective action as required.
• With the Regional Director of Contracting: Provide feedback on individuals and teams target performance as required. Deliver and execute constructive solutions on trading improvement team issues and challenges; seek advice where appropriate.
• Involvement in departments recruitment process.
• Set standards grow and develop your team. Improve skills and abilities through training coaching and mentoring Contracts Executives and Managers.
• Accompany Contracts Managers on business trips as required.
• Ensure team is well versed on key procurement requirements in the region (channel managers connectivity
• Have the team take ownership of commercial relationships with hotels liaising closely with other departments as opportunities arise.
• Effective internal communication with other departments. Promote and highlight successful contracting campaigns and spotlight potential destinationrelated issues.
• Substitute for the Regional Director in their absence.

The skills we would love to see in your suitcase!

• Minimum 5 years hotel account management.
• Minimum 3 years team management experience
• Strong negotiation skills; proactive team leader
• Accurate with attention to detail
• Welldeveloped written and verbal communication skills in English.
• Able to prioritize work and meet deadlines.
• Able to develop and maintain strong and trusting relationships with hoteliers and colleagues.
• A working knowledge of Microsoft Word Excel and Outlook
• Strong team management skills
• German language is strongly desirable.
• Knowledge of the contract dynamics of the Dach region is a definitely a plus
• Ability to delegate.
• Target driven mentality.
• Able to communicate internally and externally in an effective and in a timely manner.

Why choose us as your next destination

We are super proud of our dedicated team of friendly energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow influence & impact change
• Disruptive fastgrowing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at #LIHybrid