Quality Assurance Specialist

Job Description

• Conducting periodic checks and internal audits within each functional department and clinics to ensure overall quality standards and required infection controls are being met.

• Implementing the auditing process and suggest new methods of improvement within the auditing team to ensure compliance of the branch managers and other managers across departments.

• Outlining departments’ policies and procedures as well as documenting quality assurance activities, such as internal audits.

• Analyzing customer grievances and other non-compliance issues.

• Gathering and organizing statistical quality data and inspecting data to detect areas for improvement.

• Analyzing audit outcomes and follow up the implementation of the appropriate corrective procedures.

• Work collaboratively within the Quality Team and complete any additional tasks in line with the department, as requested by the Quality Manager.

• Key responsibilities will typically involve maintaining project documentation, such as plans and reports; assigning tasks and controlling schedules.

• Communicating the project’s progress to team members and other stakeholders; and managing the project’s budget.

• Organizing, attending, and participating in project management meetings.

• Documenting and following up on important actions and decisions from meetings.

• Providing administrative support and ensuring project deadlines are met.

Job Requirements

• BSc. of pharmaceutical science, Science or BSc. degree of any relevant field.
• Proven +2 years’ experience as a quality control or quality assurance specialist and working as a project coordinator is preferable.
• Preferably background about quality assurance, total quality management, etc.
• Excellent communication and interpersonal skills.
• Excellent numerical skills and understanding of data analysis/statistical methods.
• Excellent knowledge of MS Office and databases.
• Excellent technical skills.
• Planning and organization skills.
• Problem-solving skills.
• Effective team working skills.
• Decision maker.
• Multi-tasking and effective time management skills.