Program Manager AMZL MENA ACES

Key job responsibilities

• Direct line management for the MENA Address Quality Team.
• Manage performance and behavior through effective 1:1 meeting, coaching, and mentorship.
• Implement performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed.
• Regularly review and analyze team data to identify areas of opportunity that will drive performance improvement.
• Oversee effective implementation of short term staffing plan and scheduling adherence in partnership with workflow.
• Participate in Kaizen events to identify and implement process improvement change initiatives.
• Demonstrate excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  

We are open to hiring candidates to work out of one of the following locations: