Production Support Engineer

Role: Production Support Engineer

Location: St. Petersburg Florida.

12 Months

Candidate might be expected to work from office 12 days a week so look for a local candidate based out of St. Petersburg Florida.

Must Python AWS and Snowflake.

Job Overview:

We are seeking a skilled Production Support Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring the smooth operation of our systems through effective production support activities. Additionally there will be opportunities to contribute to minor enhancements utilizing Python AWS and Snowflake technologies.

Responsibilities:

Production Support:

• Diagnose and resolve production issues promptly to minimize downtime.
• Collaborate with crossfunctional teams to address and resolve incidents.
• Monitor system performance and implement preventive measures.

Minor Enhancements:

• Develop minor enhancements to existing systems using Python programming language.
• Leverage AWS services for optimizing and enhancing system functionalities.
• Utilize Snowflake for datarelated enhancements and optimizations.

Collaboration:

• Work closely with development and operations teams to enhance overall system reliability.
• Provide technical support to endusers and stakeholders.

Documentation:

• Maintain thorough documentation of production support activities and enhancements.
• Develop and update knowledge base articles for common issues.

Qualifications:

Bachelors degree in computer science Information Technology or a related field.

Proven experience in production support roles.

Proficiency in Python programming language.

Strong understanding of AWS services and cloudbased solutions.

Experience working with Snowflake for data management and analytics.

Excellent troubleshooting and problemsolving skills.

Strong communication and collaboration skills.

Preferred Qualifications:

AWS certification is a plus.

• Previous experience in implementing minor enhancements to existing systems.
• Familiarity with DevOps practices.

AWS,Python,cloud-based