Process Architect

. Job Purpose

The Automation Demand Manager plays an important role in that ambition through the creation and management of transformation opportunities through digital solutions. They will manage a fluid portfolio of automations managing multiple conflicting priorities across multiple functional stakeholders. They will have broad based business process knowledge and a strong technology and programme delivery background. They will lead a team of process architects and analysts as well as a value analyst to surface new automation opportunities extend utilisation of existing automations and drive through benefits realisation following implementations

Qualification & Experience and Competencies

Essential Education

• Bachelors degree required
• ACP (Agile) or PMP (Project Management) certified

Essential Experience

• 10 years experience of Finance Customer Service Procurement or BPO transformation
• Experience managing virtual teams across multiple geographies
• Extensive Project Management experience and track record of bottom line delivery particularly through technology solutions
• Proven track record managing multiple stakeholders effectively
• Deep understanding of Project Management Office processes and project delivery and reporting toolsets
• Demonstrable experience in driving process optimisation through automation
• Continuous Improvement Certification e.g. Green Belt.
• Use of Process Mining toolsets (eg: Celonis Aris Kofax) as well as Task Mining and SoP capture tools (eg: Kryon Epiplex Celonis)
• Use of Design Thinking in business process reengineering
• Shared services experience
• Oil and gas industry experience

Interested can contactOR email resume to

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