Paypal Customer Service Dutch - Remote in Greece

What you will do

• Communicate with customers and managers via telephone, e-mail, video, social media and chat.
• Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
• Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
• Work with confidential customer information and treat it sensitively
• Use software to source and input customer data accurately as related to the inquiry

What you will bring

• Excellent command of Dutch
• Good communication skills in English
• Customer service experience preferred
• Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
• Be reliable and autonomous with a large amount of discipline and self-motivation
• Ability to multitask multiple systems, screens, and tasks during customer contacts
• Ability to learn and adapt to new software technologies

What we offer

• Competitive monthly salary + 2 extra salaries per year
• Private Health Insurance
• Numerous benefits and discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Note: When you apply for this vacancy, you are giving your GDPR consent to SmartRecruitments. We might share your CV details directly with our client for the purpose of recruitment.