Operations Support S....
Operations Support Specialist
Posted on :
15-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-03-2024
Job Description
Req ID : 2628467
This is a remote position.
About the Client:
Basys is a nationwide integrated payment solutions company. They specialize in custom solutions that can adapt and grow with your business. Theyre led by a team of exceptional professionals and they believe in doing things right to better serve their customers.
Job Summary:
Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission vision and values of the organization. Perform a variety of activities to assist in the maintenance and upkeep of accounts as requested by Operation s associates. Responsibilities include auditing accounts advising on requested tasks and collaborating between departments to fulfill requests.
Responsibilities:
Essential Functions:
- Complete cases input through email requests and via phone calls including but not limited to BPRs transaction research banking updates report requests legal updates pin debit updates and seasonal holds; contacting merchants as needed
- Prep applications for add location requests
- Assist in reactive AccessOne training requests
- Updating Sugar for data integrity
- Compiling EOMs
Additional Responsibilities:
- Act as a backup for Operations Support completing all submitted tasks as needed
- Collaborate with management on the development and implementation of new processes and policies
- Statement logo address addition and change requests
- MPA and Schedule A branding requests
- Assists in training of new associates
- Completes other assigned duties as requested
Requirements
- Strong communication both written and verbal
- Great active listening skills
- Exceptional interpersonal and rapportbuilding skills
- A patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Comfortable working in fastpaced environments
- Troubleshooting skills either basic or advanced depending on the role and industry
- Computer Excel literacy
Education & Experience:
- Associate s or Bachelor s Degree Preferred
- A minimum of 1 year experience in Business Administration Accounting Marketing or related field
- Proficiency in Microsoft Office Suite CRM
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Workfromhome and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Strong attention to detail and analytical skills Resourceful with strong analytical, organizational, and interpersonal skills Excellent communication skills and the ability to work with all organizational levels Ability to operate in a fast-paced, high-volume, and deadline-oriented environment Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams) and data entry Bachelor s Degree in Accounting Minimum two years of accounting experience Yardi software experience is strongly preferred Multi-family real estate property accounting or institutional investment fund accounting experience a plus Accounts Payable or construction job cost accounting experience a plus Must have Fiber Optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest OS Must be able to work from 11PM-8AM
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
