Black & Grey HR is looking for an enthusiastic Telesales Representative to contribute towards generating and closing sales deals over the phone while maintaining good customer relationships.
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Go the extra mile to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Benefits
- Attractive Salary plus benefits
- Control of your own future with the freedom to progress within your role and move across key industries and service companies
- You can rely on the support and systems we provide to grow your career.
- Our mentoring program and career progression framework is designed to support your career at all stages.
- Regular In-house training and an extensive learning and development programme.
- A genuinely positive and supportive work culture.
- Proven experience as telesales representative or other sales/customer service role - Proven track record of successfully meeting sales quota preferably over the phone - Good knowledge of relevant computer programs and telephone systems - Ability to learn about products and services and describe/explain them to prospects - Excellent communication and interpersonal skills - Cool-tempered and able to handle rejection - Outstanding negotiation skills with the ability to resolve issues and address complaints