Network Change Implementation Owner-Team Lead
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Job Description
Ø validate and classify the change request according to its complexity defined in the Change catalogue
Ø Register changes as needed to handle requests for change or receives change requests from other change initiators
Ø Determine the risk and impact for requested changes
Ø prepare implementation plans by creating tasks
Ø Implement simple and standard change requests for IPVPN & Enterprise Telephony
Ø For complex changes liaise with correct entity to get the change implemented in agreed time as per SLA with Customer
Ø Monitor the progress of changes.
Ø Monitor and report quality of first time right, on-time change implementation
Ø Ensure and monitor delivery of change implementation within agreed lead times
Employment Type
Full Time
