Mandarin Customer Service

About the Employer

Founded in 1973 and now grown to become a global organization. With more than 800000 independent distributors situated worldwide focusing producing product line of premium quality undergarments with unique bodyshaping features.

Benefits:

• RM 2500 RM 3500
• Allowance
• Bonus twice a year

Responsibilities:

• Communicate with customers via phone email & face to face.
• Provide knowledgeable answers to questions about product pricing and availability.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Maintain customer databases.
• Communicate and coordinate with internal departments.
• Provide feedback on the efficiency of the customer service process.
• Preparation of daily/monthly/annual reports.

Requirements:

• Possess a good command of Mandarin & English in both written and verbal forms.
• At least 1 year of working experience in the related field is required for this position.
• Knowledge of MS Excel & Word.
• Willing to work multitask and able to work independently and with minimal supervision.
• Excellent computer skills and Excel spreadsheet experience.

Apply now or contact the below to know more.

WhatsApp / Telegram :
Email :

Remote Work :

No