Lounge Services Agent
Posted on :
04-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2389564
Responsibilities:
- Answering phone calls and written questions, concerns, and complaints regarding membership.
- Providing information on membership fees, policies, processes, benefits, products, and services.
- Actively listening to members and identifying their needs.
- Recommending and cross-selling products and services to members and potential members.
- Investigating and resolving or escalating membership and payment issues.
- Assessing member eligibility and processing payments, applications, and requests.
- Documenting all inquiries and maintaining accurate membership records.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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