L3 ServerCloud Engineer

• Collaborate with project managers to define project scope objectives and deliverables.
  
• Design configure and implement IT systems and infrastructure solutions based on client requirements and best practices.
  
• Conduct system integration testing and troubleshooting to ensure seamless functionality and performance.
  
• Develop and maintain project documentation including system designs implementation plans and technical specifications.
  
• Coordinate with vendors and thirdparty service providers to procure necessary hardware software and services.
  
• Provide technical guidance and support to junior engineers and project team members.
  
• Action level 3 service desk tickets and overflow BAU Tickets
  
• Participate in project meetings status updates and postimplementation reviews to ensure project success and client satisfaction.
  
• Stay abreast of emerging technologies industry trends and best practices to continually enhance our service offerings.
  
  

Requirements

• Bachelors degree in Computer Science Information Technology or related field.
  
• Minimum 5 years proven experience as an IT Systems Engineer or similar role with a focus on project implementation.
  
• Indepth knowledge of IT systems networks and infrastructure components.
  
• Proficiency in designing and implementing solutions using technologies such as virtualization cloud computing networking and storage.
  
• Strong analytical and problemsolving skills with the ability to troubleshoot complex technical issues.
  
• Excellent communication and interpersonal skills with the ability to effectively interact with clients stakeholders and team members.
  
• Relevant industry certifications (e.g. CCNA MCSE AWS Certified Solutions Architect) are preferred.
  
• Strong Technical Background (preferably Windows and VMWare ESXi)
  
• Preferred experience with ConnectWise Automate
  
• Previous MSP Experience with Project implementations experience. (Required)
  
• Ability to formulate innovative solutions
  
• Experience defining and supporting technical solutions for clients
  
• A tertiary qualification in Computer Science would be an advantage