IT Provider SAP SCM Specialist - Consultant

About the Company

Our client is established in 2000 as an IT service provider. They have been evolving tirelessly to meet the changing needs of customers. Focusing on information system development and operation service, they have been playing a pivotal role in customer growth by providing a wide range of services including consulting, engineering, digital marketing and IT convergence. Consisted of 22 offices in Korea and 11 overseas offices, they are continuously growing as a world-class ICT company competing on the global stage with their technical expertise and business insight.

They provide ICT service focusing on the customer value innovation. In line with the latest trends in the ICT industry such as mobile service, IoT, big data, cloud computing, security enhancement, they are actively engaged in providing services that directly increase customer's productivity and profits. They are also presenting a new vision for business value through convergence of various industries, technologies and services. Proving themselves on the global stage by successfully delivering various IT projects, they are elevating the customers' competitiveness and productivity by implementing cutting edge IT environment in a variety of industries and fields.

In 2010, they became the first Korean company to receive CMMI Level 5 for outstanding quality of business performance. By introducing the CMMI methodology, they have been continuously improving their software development process to ensure world-class quality. Moreover, they have also expanded successful overseas ICT projects such as smart factory and environment IT implementation to China, India and Middle East, all of which are attractive markets. They are committed to keep creating innovating business models to lead the global IT industry.

Responsibilities:

• Provide expertise supporting the day to day operations in the SAP SCM area with its E2E integration and daily supervise, monitor, and solve any issues for the smooth operation and make sure very high priority issues are tracked actively.
• Monitor and support any incidents, especially make sure very high priority issues are tracked actively and make sure the relevant data are documented.
• Support all functional and technical aspects and facilitates the definition of all relevant aspects of the operation and technical business functionality of the ERP system related to SCM & logistics area.
• Provide expertise in process integration related to O2C, P2P, SCM, and manufacture.
• Responsible to deliver the solutions within the SLA.
• Take responsibility to monitor master data, transactions, business process changes, batch job, background job, etc in daily basis.
• Collaborate with finance user, sales and operations planning, distribution resource planning, product cost planning, logistics team, procurement team, and other teams while working towards financial management in enterprises.
• Deliver the highest service quality focusing on the overall end user satisfaction.
• Capture new improvement requests from the business users related with financial area and make sure the relevant data are well documented.
• Set the right classification on relevance and priority for required new or changes to functionality, once properly analyzed will be dispatched for further processing.
• Maintaining and usage of FAQ and other knowledge data bases for 1st level user support.
• Reports daily status & progress update to stakeholders.
• Posts own information to share lessons learned and new tips and information.
• Understands and ensures that delivery quality standards are met.
• Contribute significantly to ensure the smoothness of SAP operation in financial area by continuously improve SAP knowledge to meet business requirements and global trend.
• Maintain good communication with all stakeholders.
• Able to actualize the idea and deliver highest quality result.
• Create the user manual / user guideline and deliver the user training.

Qualifications:

• Bachelor Degree in Computer Engineering, Finance, or related major.
• Advanced English level (Fluent both oral and written).
• 4+ years experience in handling SAP SCM-SD.
• Has a project experience will be a plus.
• Experience in S/4HANA (at least 1909) is a must.
• Experience in SAP SCM logistics (MM-SD-PP-WM).
• Has a knowledge in basic technical ABAP programming (read a program / code, develop functional specs, search and read tables, ABAP debugging) will be a plus.

Skills : SAP,HANA,S/4 HANA