IT Operations Execut....
IT Operations Executive
Posted on :
18-03-2023
Employer Active
1 Vacancy
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Job Description
Req ID : 1984323
Technology Operations Executive
Agency Marketing Machine (AAM) provides a comprehensive marketing program exclusively available to insurance companies. We are a Miami-based marketing agency, currently employing 15 full-time and 4 part-time professionals, of which 10 are in-house, and in the process of expanding. We've been in business since 2013 and have serviced over 600 clients since then. Operating under an open-door policy, we work to collectively enforce a healthy, inclusive culture rooted in the following core values:
Initiative, Creativity, Excellence, Collaboration, Ownership, No BCD (blame-complain-defend), Efficiency = ICE CONE.
We are looking for an experienced and professional IT Operations Executive to continue our superior client experience.
Benefits
Agency Marketing Machine (AAM) provides a comprehensive marketing program exclusively available to insurance companies. We are a Miami-based marketing agency, currently employing 15 full-time and 4 part-time professionals, of which 10 are in-house, and in the process of expanding. We've been in business since 2013 and have serviced over 600 clients since then. Operating under an open-door policy, we work to collectively enforce a healthy, inclusive culture rooted in the following core values:
Initiative, Creativity, Excellence, Collaboration, Ownership, No BCD (blame-complain-defend), Efficiency = ICE CONE.
We are looking for an experienced and professional IT Operations Executive to continue our superior client experience.
Benefits
- $125-150k base salary depending upon experience
- Competitive bonus plan opportunity
- Health insurance with employer contribution
- Optional dental and vision
- 3 weeks vacation plus holidays
- 6 additional personal days
- Great culture
- Manage outsourced coders to deliver on product
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
- 10-15 years of operational experience in a SAAS or Software company
- Experience with managing remote development teams
- Previous coding experience is a plus along with Amazon web services
- Collaborate with a team to deliver on client needs.
- Experience with the EOS management system is a plus
- Prior experience in a startup environment and comfortable with fast paced environments
- A self manager .. we don’t look to micro manage
- SaaS product development and roll out experience is a plus
- Mentor, collaborate and help your teammates grow
- Love a great work life balance
Employment Type
Full Time
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