IT Infrastructure Manager
Posted on :
06-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2435937
- Sets the mission and vision for the Infrastructure Services Section to foster a business-oriented culture and mind-set driven by a focus on high availability.
- Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources.
- Leverages influencing and negotiation skills across IT and the enterprise to enable cost-effective and innovative shared solutions in achievement of business goals.
- Provides strategic direction and oversight for the design, development, operation, and support of IT systems that fulfil the needs of the business, including the full life cycle of technical architecture, infrastructure engineering, infrastructure operations, and IT service support.
- Forecasts future skill needs to acquire and develop an IT workforce with the appropriate mix of business knowledge, technical skills, and competencies that balance between growing the agility required to achieve business objectives and ensuring the core IT functions are reliable, stable, secure, and efficient.
- Provides leadership, coaching and direction to the Infrastructure Services team
- Delivers reliable, highly available, performance, and secure infrastructure and operations services.
- Drives prevention and resolution of major incidents with due urgency. Ensures strong problem management and root cause analysis to identify and implement appropriate corrective actions.
- ensures cost-effective delivery of IT services to meet those needs; and responds with agility to change business priorities.
- Assesses internal and external technology capabilities required to deliver required capabilities.
- Drives the development of enterprise technology architectures and standards, and performance metrics to ensure infrastructure and operations delivers value.
- Recognizes that critical IT systems must operate 24x7x365 and understands the need for availability/work outside office hours
- Leads the development of the infrastructure and operations strategy and roadmap and ensures its integration into the overall Business Technology Strategic Plan.
- Leads the development and implementation of procedures to continually raise the operations and delivery capabilities.
- Acts as a trusted advisor and builds and maintains relationships with other IT and business leaders to develop a clear understanding of business needs.
- Develops the annual operating and capital expenditure plan for infrastructure and operations.
- Maintains currency on new technologies and platforms and provides direction on what emerging technologies should be assimilated, integrated, and introduced to ensure IT capabilities respond to the business needs.
- Participates in the IT organization's innovation efforts and in experimenting with new solutions to take advantage of business opportunities.
- Directs the development of infrastructure and operations sourcing strategy and provides executive oversight for strategic vendor and partner relationship management.
Employment Type
Full Time
Department / Functional Area
Key Skills
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