We are looking for a Business Analyst to join our team participating in the project of one of our top clients in the pharmaceutical sector.
Main tasks:
Provide technical support and consultancy throughout the lifecycle of Consent & Preference projects (requirements build test UAT deploy hypercare and daytoday maintenance).
Work with business clients to collect understand and analyze business requirements; and break them down them into consistent easytoread and comprehensive user stories.
Configuring OneTrust UCPM data models and workflows and closely collaborate with integration team to interface CPM with other Patientrelated systems
Play a critical role during testing phases to ensure we deliver quality and prooftested solutions that meet business requirements. Write endtoend test scenarios and have them executed (automate those tests if possible).
Monitor OneTrust ecosystem (incl. the interfaces) and manage issues (identify anticipate escalate).
Create/design metrics and dashboards leveraging OneTrust reporting capabilities. Help measure the business value we deliver as a team.
Help to enhance/optimize consentrelated IT operating processes & governance document good practices and ensure they are being adopted.
Requirements
Intermediate to high experience enough to be able to manage conflicts challenge business customers and keep the focus on overarching goal/vision.
Ability to provide support for running operations issue management and problem solving. Past exposure to privacy solutions (such as OneTrust)
Nice to have knowledge of/exposure to Digital Marketing solutions (CRM campaign management web analytics).
Strong IT technical & engineering background
Excellent written and verbal communication skills in English especially working in virtual and global teams.
Soft skills:
* Proactive autonomous selfmotivated transparent (ability to work with limited supervision) with open mindset and great care to the details.
* Customer and process oriented.
* Appetite for quality assurance & thorough process documentation