HR Admin Specialist

The HR Administrator (Payroll & Benefits) plays a vital role in ensuring the accurate and timely processing of payroll and benefits for employees across all serviced markets. This includes:

• Adhering to local legislation and regulations in each market.
• Maintaining compliance with internal policies and procedures.
• Collaborating with stakeholders to continually improve processes and service delivery.
  

A DAY IN THE LIFE …

Payroll Administration:

• Process employee transactions in SAP for hire/rehire, transfer, promotion, end of employment, and personal details updates.
• Manage additional and recurring payments and deductions within the payroll system.
• Prepare payroll reports for Internal Business Partners (IBPs) and government authorities as required.
• Communicate with government authorities regarding employee payments and deductions (market-specific).
  

Benefits Administration:

• Process benefits for transferred employees (e.g., transportation allowance, rent subsidy, infant feeding scheme, burial benefits).
• Process out-of-pocket benefits, per diem allowances, etc.
• Manage retirement and death benefits according to company policies and local regulations.
• Process other market-specific benefits within the scope of NBS.
• Review loan applications and ensure compliance with benefit program requirements.
• Prepare salary analysis to determine loan eligibility (where applicable).
  

Process Improvement and Collaboration:

• Collaborate with the Payroll team, Contact Center, and Market Local stakeholders to continuously improve payroll and benefits processes.
• Ensure the availability and ongoing update of Standard Routines in accordance with legal/process changes and internal compliance standards.
• Focus on process optimization through automation, cost reduction, and complexity reduction .