HOTEL MANAGER

Responsibilities:
• Hotel Manager leads and supervises all relevant activities in operations departments and manage overall operations in absence of General Manager.
• Responsible for the commercial results of operational departments.
• Keeps close contact with the General Manager and co-ordinates relevant activities to improve commercial and other results.
• Ensures that the hotel consistently disposes of adequate, motivated and skilled personnel at all levels.
• In performing these duties he/she shall at all times maintain good relations with his/her supervisor, the Department Heads as well as the local authorities and other key persons On-going self-driven education on hotel, hotel industry, local market, and technology
• Handle all guest interactions professionally and appropriately
• Effectively communicate with other hotel departments, regional, and corporate teams
• Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality
• Develop, recommend, implement and manage the operational departments annual and long-term goals
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs
• Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager
• Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers
• Ensures optimal compliance with corporate focus audit