Head of SW Services
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Job Description
Responsibilities:
• Transform the SW Services portfolio to cloud-native solutions
• Actively contribute on the success of the entire CSW product portfolio.
• Develop strategies to deliver high-quality cloud services to customers
• Manage all aspects of services delivery, including scoping, planning, deployment, and support
• Provide leadership and guidance to the services delivery team
• Collaborate with cross-functional teams to ensure smooth delivery of services and improve SW offerings
• Manage customer relationships and act as a primary point of contact for service-related inquiries and issues
• Continuously monitor and improve service delivery processes to ensure efficiency and effectiveness, ensuring that service level agreements are met or exceeded
Employment Type
Full Time
Company Industry
Department / Functional Area
Software Development / Application Development (IT Software)
